By purchasing tickets through Alopecia UK for this trip to Alton Towers you agree to the following Terms and Conditions (please read carefully):
1) You accept that you will collect tickets on Saturday 8th April 2017 between 9:15am and 10:30am. Failure to show up at this time for collection may result in you not receiving your subsidised theme park tickets. Refunds will not be given.
2) You will need your Eventbrite tickets in order to collect your actual Theme Park tickets.
3) Each booking must include at least one person with alopecia (of any type - alopecia simply means hair loss).
4) Alopecia UK will arrange meet ups but please note that children (aged under 16) are the responsibility of their parents/guardians at all times.
5) The date is non-negotiable and tickets can only be used on Saturday 8th April 2017.
6) Alopecia UK may use photos taken on the day to further publicise their work and the image may therefore be used in a public domain. If anyone has any queries about this please contact firstname.lastname@example.org before the 20th March 2017.
7) Alopecia UK cannot take responsibility for any extreme weather circumstances or other such unforeseen circumstances which may result in the park unexpectedly closing.
8) Alopecia UK retains the right to cancel this event should anything unforeseen happen which means we cannot facilitate this event. This would only happen in extreme circumstances and notice of at least 48 hours would be given.
9) Alopecia UK is not responsible for your safety in the park. You attend at your own risk and take responsibility for your own safety.
10) Tickets are subject to availability and Alopecia UK retains the right to close the ticket page earlier than the stated closing date of 19th March 2017.
11) Refund requests will be accepted up until the 19th March 2017 on tickets and/or merchandise. No refunds will be given after 19th March.
12) By agreeing to our Terms and Conditions you also agree to all of Alton Towers own Terms and Conditions which also apply to this event so please read them carefully at their own website: http://www.altontowers.com/tandcs/
13) To qualify for a free ticket for a child with alopecia you must also purchase at least one Adult ticket via Alopecia UK on the same order.